Singularity (Sisi) is a public test server for EVE Online that is used by both CCP developers and EVE players to test changes and new features before they are released to the Tranquility server. Test servers have a very strict set of rules.
Its primary function is to provide a test environment as close as possible to the live environment of Tranquility. For this purpose, the Tranquility database is "mirrored" (copied) over to the Singularity server once every few months (or more often, if needed by the CCP Quality Assurance department). For testing the performance of the server and client with many players at the same place (specially fleet-fights) there are periodical mass testing events.
In order to access the Singularity server you need to have an active account on Tranquility. The account needs to have been active at the time when the current mirror was taken. For example, if your account expired on August 15th and the database mirror is taken 3 days later, your account will be inactive on Singularity, even if you reactivate it on Tranquility afterwards.
If your account is active on Tranquility but you find you are having login problems on Singularity, you can look for help in this forum-thread.
Windows: Sisi Client Installation
Follow these steps to create a new Sisi client:
Windows: Patch Client
Windows: Repair Tool
You can try to repair your Sisi client for the case that the EVE launcher is no longer starting: Create a shortcut to repair.exe and add following to the target line: --server=sisi
Mac: Manual Sisi Client Installation
As Singularity is most of the time running a different code version than Tranquility, you will need to create a separate EVE folder to connect to Singularity.
To replace the icon of the newly created automator app
Now you may drag the newly created automator application to the dock.
Steam Access to Singulartiy
The petition system is unavailable on Singularity and Game Masters will not be able to address issues related to Singularity. If you need assistance, contact one of the CCP or ISD staff present on the server, or post in the Test Server Feedback Forum
There is an ingame channel named Singularity where players on the test server exchange information. You may also find volunteers and developers there.
Getting moved and other commands
Testers are also invited to join the #eve-chaos channel on the Coldfront IRC server. Visitors of #eve-chaos are asked not to use identifying tags, such as corporation tickers, though you will see some names in the user list that do include tags. These are EVE volunteers who can provide you with information or assistance, when you are on the Singularity server. [BH] tags identify the special group of volunteer bughunters, who are part of our volunteer program.
Instructions for joining the #eve-chaos channel
For several issues (like requests for account reactivation) it is also a good idea to check the Test Server Feedback Forum. There you can also discuss new changes on the test server or possible problems.
The Singularity server runs on a cluster - that is a group of linked computers that work together. This makes it a multi-node server with multiple proxy servers. The number of nodes may vary, as the development team will add or remove hardware resources from the cluster depending on testing requirements. The setup is similar to Tranquility, but with lower numbers.
Singularity is currently running IBM HS21 blades with:
The process of "mirroring" consists of taking an exact copy of the Tranquility database, including character and account data, like a snapshot. This copy is then processed by the CCP Deployment team and all starbases are removed, in order to prevent players from spying on their positions and then using this information on the live server. All moon minerals are available in all moons, to help testing and prevent moon scouting on the test server. All accounts are edited so they don't expire. Agent memory (both standing and loyalty points) are removed. S&I jobs are removed (because jobs in starbases would get stuck). The market is seeded so that all market items cost 100 ISK and are in plentiful supply. At least one station per constellation is market seeded like this. In addition there are some other internal adjustments. This entire process can take up to 3 days, then the Singularity server is open for public.
After a mirroring process, the Tranquility and Singularity databases are separate and distinct and no synchronization between them will occur until the next mirror is taken from Tranquility and deployed on Singularity. Character progression on Singularity will be independent of Tranquility - players can effectively train two different sets of skills on the same character, if they so wish. Actions taken on the Singularity server will not affect your account or character on the Tranquility server.
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