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Total Petitions Rated By Customers - Customer Support 2010

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Petitions Rated By Customers In 2010

A total of 39,490 petitions were rated by customers between June & December 2010. Which equates to more than 15.9% of petitions created being rated during this time.

The Petition Rating System was changed and improved in late May 2010. Only data from the new system has been published.

The table below displays the total number of petitions that were rated by customers between June & December 2010 across all categories.

2010 JUN JUL AUG SEP OCT NOV DEC TOTAL PERCENTAGE OF PETITIONS RATED
Abrechnung & Account 31 41 45 39 27 39 44 266 13.4%
Agent missions in progress 925 744 660 614 507 493 658 4601 28.9%
Alliance Logo Submissions 1 1 2 0.9%
Anderes 42 48 45 43 53 39 64 334 20.3%
Assets & Items 194 247 160 179 215 170 214 1379 16.1%
Bans 63 67 64 83 76 53 79 485 10.3%
Belästigungen 14 10 10 18 18 11 13 94 26.9%
Billing & Account 1 1 3 1 3 9 10.6%
Buying and joining EVE Online 10 8 7 5 4 4 1 39 0.0%
Cancelled & Suspended Accounts 249 280 266 225 243 228 262 1753 9.2%
Character Names 56 54 57 38 44 43 55 347 19.2%
Character Portrait Swaps 15 18 20 13 13 9 8 96 25.5%
Character Transfers 50 45 48 43 55 66 50 357 14.5%
Combat 141 151 114 132 125 107 127 897 17.7%
Community 7 5 7 8 9 3 7 46 9.4%
Connection Issues 42 53 64 57 45 34 43 338 14.3%
Corporation Names 13 12 6 6 8 8 19 72 26.5%
Corporations & Alliances 78 62 75 101 99 80 93 588 15.5%
Crashes/Lock Ups 64 72 60 67 60 53 79 455 17.5%
Deleted Category 1 2 1 4 0.0%
Email Petitions 69 79 72 78 101 117 122 638 3.5%
EULA & Terms of Service 150 182 150 133 146 141 157 1059 19.6%
EVE Voice 23 20 11 16 13 10 6 99 20.2%
Exploits 113 121 117 150 111 129 120 861 26.7%
Exploration 64 80 54 59 66 48 69 440 16.5%
Factories, Labs & Blueprints 89 107 56 44 59 56 66 477 19.4%
Forums 1 1 2 4 0.9%
Game Masters & ISD 29 21 12 34 20 26 18 160 23.8%
Game Play 1 1 6 4 1 4 1 18 18.6%
German 1 2 4 1 1 2 11 15.3%
German Petitions 7 2 2 5 2 2 6 26 0.0%
Graphic Problem 100 74 64 55 83 71 80 527 22.2%
Harassment 236 283 228 187 204 218 248 1604 24.6%
Installation & Patching 24 28 15 17 78 32 46 240 13.0%
Interfaces, Controls & Menus 179 209 127 137 324 166 156 1298 18.0%
Isk Spammers 15 13 4 10 7 8 7 64 0.0%
Jump Clones 3 2 1 1 1 1 9 0.0%
Logging In 48 47 42 39 51 35 63 325 10.6%
Login Challenge 115 115 7.2%
Lost Accounts & Passwords 190 208 150 161 166 207 234 1316 6.6%
Mac 8 52 64 30 19 12 10 195 17.9%
Market & Contracts 81 75 80 53 66 68 103 526 16.4%
Market and Trading 145 122 85 104 86 83 137 762 19.5%
Marketing/Publishing Issues 18 14 15 13 12 11 18 101 16.7%
Minimum requirements 2 1 1 4 0.0%
Offene Agentenmissionen 29 16 28 32 16 22 24 167 30.0%
Other 184 187 160 136 168 155 203 1193 18.8%
Other Issues 1 2 3 27.3%
Payment Issues 120 141 93 101 107 170 160 892 10.1%
Payment Methods & Subscription Costs 63 72 41 32 48 58 60 374 14.6%
Player Owned Structures 132 107 70 64 79 64 70 586 17.6%
Reactivation Offers 61 153 83 59 72 132 104 664 10.2%
Regeln & Richtlinien 15 7 8 8 6 8 9 61 20.3%
Reimbursement 1 2 1 4 18.2%
Rückerstattungen 35 39 26 29 24 30 34 217 23.9%
Rules & Policies 1 1 2 33.3%
Russian 1 1 1 1 2 6 15.4%
Russian Petitions 2 5 1 2 2 12 0.0%
Security Status & Faction Standings 62 86 58 76 72 69 85 508 21.4%
Ships 132 159 84 95 108 98 116 792 19.6%
Ships & Combat 571 543 431 430 403 409 442 3229 22.3%
Skills 137 214 146 153 114 124 299 1187 19.3%
Skills & Clones 48 151 48 55 40 38 84 464 18.3%
Sound Issues 27 15 10 10 15 10 9 96 24.9%
Spielerverwaltete Strukturen 1 1 2 0.0%
Spielverhalten 25 37 19 29 28 27 30 195 23.5%
Standings 2 1 2 1 1 7 0.0%
Stecke Fest 12 8 7 22 6 2 8 65 23.8%
Stuck 1 1 2 100.0%
Stuck Characters 306 229 263 361 189 221 220 1789 22.3%
Technical Support 1 1 2 10.5%
Technische Unterstützung 16 19 17 21 34 17 25 149 20.1%
Time Codes and PLEX's 93 112 107 101 98 171 97 779 13.3%
Trial Accounts 52 58 31 30 28 28 33 260 12.0%
Volunteer Program 5 4 2 1 1 4 17 25.4%
Website 32 29 22 20 20 23 30 176 18.3%
Аккаунты и платежи 80 100 104 92 110 168 110 764 14.4%
Бан 8 12 11 6 7 6 21 71 15.9%
Застрявший 17 6 15 24 15 18 14 109 25.9%
Игроковые звездные базы 1 1 2 0.0%
Компенсация 50 44 53 49 63 57 51 367 22.8%
Миссии агента в действии 49 32 18 28 26 28 33 214 26.7%
Общие вопросы по игре 26 32 29 35 43 52 50 267 25.5%
Правила и политика 7 5 11 8 4 9 16 60 22.9%
Прочее 38 34 37 26 33 44 67 279 20.0%
Техническая поддержка 41 35 43 51 66 51 56 343 20.5%
Харассмент 9 8 13 13 11 10 9 73 27.4%
Grand Total 6076 6364 5160 5212 5278 5215 6185 39490 15.9%
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