ISD STAR

Support, Training and Resources (STAR) is the branch of the ISD volunteer program that helps with player support. They specialize in helping players, new and old with any questions or problems they may have. One of their duties is to personally greet new players, giving them a good start in the game as well as welcoming them to the Eve universe. They also maintain a presence in the help channels providing moderation, support and answering questions where required.

STAR Officer Ranks and Members

Vice Admirals

Vice Admirals are in charge of the program. They have the final say regarding all the rules and important decisions.

Libertina

Captains

Captains are in charge of the daily operations. Including enforcing the rules within the program and recruiting new volunteers.

AeolusWind

Arooga

CharginMoose

CoffeeCup

Tipene

Commanders

Commanders are experienced members of the team who participate in developing the program further and watch over the training and mentoring process.

Etetia

GSilver

IonCharge

Lt Commanders

There is a multitude of Lt Commanders who are in charge of training and mentoring of new volunteers.

Athechu

Naqam

PlayingCard

Rodiryth

Tsuroyaan

Wolvesmind

STAR Members

The backbone of the STAR group within ISD, manning the Help Channels and greeting new players every day.

Dandar

Dualgate

Eustorgio

Kensiagoto

Klotok

Selesu

Tachris

Tylwrynn

Recruitment

STAR is looking for volunteers with extensive in game knowledge and the ability to cope with stressful situations. If you are patient, have good communication skills and that all important sense of humor then why not apply to join us?.

• Age of Applicant

You must be at least 18 years of age to be a member of any ISD team. This is not to discriminate anyone, it is simply because you are required to sign a non-disclosure agreement when you begin your work with ISD:STAR and if the applicant is under 18 years of age, this document is not legally binding.

If ISD receives an application from an applicant under 18 years of age, it will be rejected. You are welcome to reapply once you turn 18. Other than the minimum age group, there is no cap.

• Account Status

ISD obviously cannot accept trial and disabled accounts. If you are on the 14 day trial, your interest in the team is appreciated, however 14 days is not enough time to have experienced all you need to have experienced to be a contributing member of the volunteer team. Applications from disabled accounts will be rejected with no further response. If you have a pending application, it is advised that you keep your account active.

• Previous Disruptions in the Help Channels

If you are a player who's been known to disrupt the help channels (these things are being logged) you will not be allowed to join STAR.

• Poor Applications

Quality and Quantity are important here. One line answers are not going to get you anywhere. There are a number of people who apply to ISD only for the benefits and not to help others. This is not what STAR is looking for. Try and write a few sentences whenever the application allows it. This doesn't mean you have to be bland either, think about it as your resume or CV, You can give us the information we need whilst still injecting personal flair into it.

Frequently asked Questions

How do I apply for ISD:STAR?

You can apply using the application form

For more information on the different ISD teams, go to www.eveonline.com/isd

Why are some ISD's typing with different text color?

The standard text color for ISD:STAR is teal/cyan. ISD's typing in green text are ISD Captains.

What are the benefits of joining ISD:STAR?

ISD is a volunteer team, we do not get paid. We receive 1 free volunteer account which we can use solely for volunteering. This account has a few extra abilities which we need in order to do our job. Further details are classified.

Are you still allowed to play the game when you join ISD?

All ISD's do have player accounts, and yes, you can still play the game. However, while online as ISD you are not allowed to be logged in on any player account. i.e you cannot Ice mine while monitoring help channels as ISD.

Can you help players on missions?

ISD Characters are not allowed to interfere with gameplay in any way. Our job is text-based, we can answer questions and give the players good advice. Full ISD members are allowed to move to Rookie systems, but usually we stay docked.

Links

ISD Seminars
DevBlog about STAR
Chronicle about STAR
Player Guide - New Player Experience
The Eve Knowledge Base
ISD Recruitment page
ISD STAR corporation on EVEgate