EVE Voice related crashing issue


I am enabled for voice, but my EVE client crashes when I open the audio tab on the ESC menu

This type of crash could be related to a conflict with your audio hardware. Please provide us with the following diagnostic reports (instructions for creating the files are below):

  • Vivox diag report
  • Dxdiag report
  • Eve logfile
  • To create these reports, please follow these steps:


Vivox diag file:

Download the Vivox diagnostic program here, and move it to your C: drive:

  • Press start.
  • Press run.
  • Type into the run box: CMD.
  • In the dos box type: cd \
  • Then type in the dos box: VxcAudioDiag > TestResults.txt
  • This will generate a TestResults.txt file on your C: drive.


Dxdiag Report:

  • Press start.
  • Press run.
  • Type: dxdiag.
  • Then select: “Save all information”.


Logfile:

  • In the EVE directory, there is a small program called logserver, please start this.
  • Select file / start new workspace.
  • Then run eve and log in as normal.
  • Once you are ingame please try to join an audio channel by right clicking on a channel title bar.
  • If you are unable to join the audio, please go to logserver and select file / save workspace.
  • Once you have all 3 files please zip them all together and attach them to a bugreport with the title: "EVE VoiceYour Problem"